Why can't I upload my video online?
Please make sure that your file type and size meet the required formats. In addition, the internet connection may also affect the uploading process. If the same problem still occurs after meeting the criteria and a few page refreshes, please press the report issue button on the right-hand side of the main page so that our technical team will look into it.
Should you need any further assistance please don't hesitate to contact us directly.
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