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Troubleshooting

General Troubleshooting

All articles (23)

Why can’t I upload my presentation video to my profile dashboard?
I can't sign up. It says Network error: fetch failed. What should I do?
Why can't I log in?
Why can't I switch on the webcam?
Why can’t I share screen in class?
Why can't I join the class? Instead, I get into a 404 error page.
Why do I get removed from the Cudy LMS online classroom?
Why can't I log in to my account even though I already verify it?
What should I do when I find an error?
Why does it take so long to access the page?
Why can't I get the email verification?
Why can't I upload my video online?
Why can't I switch on my microphone?
Why does it say "NaNy experience" when I update my experience?
Why can't I sync the Google Calendar to my schedule?
I can't add my subject on my experience and subject sections. What should I do?
Why won’t my student(s) use their webcam and microphone?
How do I improve my internet connection?
Do I need a headset with a microphone?
How do I report a feedback or a technical issue?
Where do I find my messages?
I forgot my email or password - What do I do?
Page keeps refreshing when I sign up or register - What should I do?

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