Cudy Support Page

Why can't I switch on my microphone?

You can switch on the microphone in your virtual class by allowing permission for the website to access it. For first-timers, after clicking the mic button, you should see a notification pop up on the left-hand side of the URL. Click on Allow and you can then join in with your mic.

Click here for the steps

If you are still unable to join, manually click on the lock button to the left side of the URL link on top. This should then lead you to a small permission setting box where you can allow the site to access your microphone.

Click here for the manual steps

Should you need any further assistance please don't hesitate to contact us directly.

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