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All articles (16)

Is there a limit to the number of tutoring sessions the student can receive?
Are all the classes done online or can we do some offline?
Is there any pre-test before I join a class?
Can I contact the tutor outside of class hours?
Is there any final exam at the end of the class?
Can my friend join my class when my class has been running for several meetings?
Do I get free trial class? (Students)
How many students are in one class?
Can I interact with other students here?
How to join a course?
What is Cudy Study Lesson?
How do I contact a tutor?
What is the benefit of Cudy's online tutoring for students?
How to find/search a tutor?
Which countries does Cudy College supply?
What is the process required to apply to Cudy College?

Account

All articles (4)

How to change my password?
How to create the student account?
How to delete my student account?
How to deactivate a student account?

Virtual Classroom

All articles (3)

How to join the online classroom?
What devices are required to join a classroom?
What applications are used to join the class?

Marketplace

All articles (16)

Could the students find various tutors with different subjects here?
Who are the tutors?
Where do the tutors come from?
What kinds of subjects can I find in this online Tutoring?
How to create a subject's assignment?
I couldn't find the subject that I want to learn.
What if there aren't any tutors who suit my requirements?
Does Cudy provide a native speaker tutor for each language subject?
Can I find a tutor who can speak Bahasa?
Could I conduct the offline class at my home?
Can the student request a special class, such as IELTS Writing and Speaking?
Will the student get a learning report result after the class finishes?
Do you provide programs for standardised exams?
Can I have a private Class?
Why do tutors charge different fees or prices?
What are the credentials of Cudy's tutor? (Student)

Bookings

All articles (9)

What happens when the student miss a lesson?
How many meetings will the student get for one class?
Can the student determine the class hours?
How to access the tutoring schedule?
Can the student find a tutor who can adjust my schedule?
How to cancel my booking?
How long is the duration of one class?
Why is my booking status pending after payment?
What do I do if my tutor does not message me?

Payment & Billing

All articles (7)

How to make a payment for my lessons?
Is there any discount for certain classes?
When do I make the payment?
How do I make the payment after I finish the booking process?
Do I have to make a deposit before or after registering?
Can I edit or delete my saved bank accounts? (Student)
What’s the difference between Cudy Balance and Cudy Credits?

Dispute

All articles (6)

What are the refund requirements?
Can the student get a refund if not satisfied with the tutor?
Is there any penalty applied for cancel/reschedule the class?
Can I cancel my dispute request?
Where do I check my dispute/refund status?
Can I give my booked slot to my friend instead of canceling the class?

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