Cudy Support Page

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Get Started

All articles (3)

What benefit can I get if I use Cudy LMS?
What is Cudy LMS?
Why should I choose Cudy LMS instead of other platforms?

Account

All articles (5)

How to change Cudy LMS account password?
Can I edit Cudy LMS information account?
How to delete Cudy LMS account?
How to change Cudy LMS username?
How to create Cudy LMS Account?

Payment

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How do I make the payment for Cudy LMS?
When is the billing cycle?
Will I be charged for a tax when I make a payment?
What will happen if I don't make the payment until the due date?

Subscription

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Do my tutors and students/parents need a subscription plan?
How many types of subscription do you provide?
How do I cancel my subscription on Cudy LMS?
What should I prepare to start my subscription?

Marketplace

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Is there any limitation regarding the number of students I'm going to set on my Cudy LMS plan?
Do the students/parents need to create their own account while using Cudy LMS?

Virtual Classroom

All articles (16)

Do I need a stable internet connection to use Cudy?
How to save my recording after I finish creating it in a virtual classroom?
How to host a meeting or virtual class? (Cudy LMS)
How to add “Microphone” after choosing “Listen Only” in a virtual class?
How can I join a Cudy LMS virtual class?
What's the device specification for conducting or joining a virtual class?
Do I have an access to operate my tutor's slide during the virtual class? (Cudy LMS Student)
How to record the virtual class I have with my tutor
Can I download my tutor's presentation?
How to use the private chat during the online classes?
How to invite students in Cudy LMS?
How to share and collaborate on documents? (Cudy LMS)
How to invite tutor account? (Cudy LMS)
How to create a course in Cudy LMS?
How to create a lesson in Cudy LMS?
How to post an announcement in Cudy LMS?

Data

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Can I delete the class recording?
Are my students able to view the recordings I save?
How many recordings could I make?
Can I check the history of the class recordings?
Can I delete the class’s sessions?
How to view the sessions I conducted in the past?

Dispute

All articles (2)

What should I prepare when I request for a refund?
How can I get a refund for my Cudy LMS subscription?